QPSMR CATI

The research and analysis software

that means business!

Now with NEW APPOINTMENT facilities!

QPSMR CATI ... perfect for telephone interviews!

QPSMR CATI is the new telephone interviewing solution, especially designed for networked PC’s; servers are used where appropriate and any number of interviewing stations can be accommodated.

QPSMR CATI is so easy to use! Questionnaires are created by making selections from toolbars and windows using your mouse, there is no syntax or script to learn. There are many built in design features, such as interviewer texts, question and response randomisation, carry forward response texts, question and response filtering and hold screens, as well as a unique method of collecting and coding verbatim comments.

The QPSMR CATI sample management function is quick to set up so that contact (sample) details are automatically presented to interviewers; respondents may be selected by sample point(s) if required.

Interviewing with QPSMR CATI is fast and fully controlled; serial numbers are automatically issued and the station and user numbers, the date, duration and status of the interview are automatically collected by the program each time an interview is completed.

Data can be entered using a mouse, to point and click appropriate responses, or your staff can simply key response numbers using their keyboards.

CATI, QPSMR CATI for telephone interview

To ensure valuable interviewing time is not wasted, QPSMR CATI has full quota control facilities. As a supervisor, you decide the quotas required and the points during an interview when the quota should be checked. After each check the interview will continue, or terminate if the required quota has been reached. You can view, and if necessary update, your quota file at any time - even whilst interviews are taking place. When viewing the quota file, to ensure the information you see is current it is automatically updated every 20 seconds.

QPSMR CATI can easily handle appointments; so part way through a questionnaire, if a respondent asks to continue the interview at some other time, it’s no problem!

Interviewers can make vague or fixed appointments, for themselves, other named interviewers or for any interviewer by making selections from the "Appointment" dialog box.

Interviewers also decide the appointment priority and set an acceptable call time delay; they request a "respondent history" where dates and times the interview has previously been tried, and the result of the call (for example, no reply, engaged) are shown. Comments about the interview or the respondents may also be typed as required.

For supervisors, a "list of appointments made" report and a "serial history" is readily available and can be produced at any time.

Once the information from your interviews has been collected, QPSMR CATI has many facilities to check the data and an immensely powerful cross tabulation system for you to analyse the results from your surveys. Like supervisor reports, you can run analysis whenever you wish - even while interviewing is taking place!

Data files may be split, combined and merged as required (so repeat interviewing is easy) and all information is held in industry standard formats. QPSMR CATI has many export options so your data can be output for use with almost any other program, including spreadsheets, desk top publishing and graphics packages, other market research programs and specialised statistical software.

As well as handing telephone surveys, QPSMR CATI can also be used to process paper, CAPI, diskette and email surveys. Furthermore, supervisors may also distribute the QPSMR Reflect software, the ideal end-client analysis tool!

So, QPSMR CATI is not only perfect for your telephone interviews, it’s extremely versatile, and it gives you much more than you might expect!

Hardware - Click to see the recommended QPSMR CATI hardware requirements

tel: +44 (0) 1491 825644, email: info@qpsmr.ltd.uk.